Reference

Legal Terms That Cover Your Account at 5carddraw

operates where your state law permits — whether you're in Las Vegas or anywhere across an eligible state — and these terms govern everything you agree to when you open an account: how your PayPal, Venmo, or Play+ deposits are handled, how your data…

State-eligible access onlyAccount terms apply on sign-upPayPal, Venmo, Play+ coveredData handled per privacy policyContact support with legal questions
5carddraw Legal Terms That Cover Your Account at 5carddraw
YOUR DATA RIGHTS

Data, Cookies, Security and Retention at 5carddraw

Your account data stays within the scope of what's needed to verify your identity, process your deposits, and keep your records compliant with state requirements. We use SSL on all connections, including when you load your wallet, initiate a PayPal transfer, or access account history on mobile. Cookie preferences can be managed through your browser. If your data retention period has passed and you want us to remove your records, you can submit that request by email and we'll confirm the outcome.

Your Personal Data We collect only what's needed to run your account — name, address, date of birth, and payment details like your linked PayPal or Play+ card. We do not sell your data.
Cookie Policy Cookies keep your session active across devices, whether you're on mobile or desktop. You can manage non-essential cookie preferences through your browser settings at any time.
Account Security SSL encryption covers all account pages and transactions. Login protection includes session timeouts and a verification step when your account is accessed from an unrecognized device.
Retention and Deletion Account records are kept for as long as legal and regulatory obligations require. Once that period ends, you can request deletion via email and we'll confirm completion in writing.
REACH US ON POLICY

Contact Paths for Legal and Policy Questions

If you need clarification on any part of our terms — eligibility in your state, how PayPal or Venmo transactions are governed, or what data we hold on your account — our support team handles policy questions directly. Live chat is the fastest path for most inquiries. For formal legal requests, email gives you a written record of both your request and our response. Account-level policy actions, like updating your contact info or adjusting consent settings, are available inside your dashboard.

Live Chat Support For questions about account terms, state eligibility, or data use, start a live chat. Our team can clarify policy language and route formal legal requests to the right place.
Email for Legal Requests Send formal requests — data deletion, account closure, or terms disputes — by email. We'll confirm receipt and respond within the timeframe our privacy policy sets out.
Account Settings Portal Many policy actions — updating contact details, reviewing consent settings, or closing your account — are handled directly inside your account dashboard without needing to contact support.

Common Legal Questions About Your Account

These questions cover the legal situations account holders run into most. Whether you're trying to understand why we ask for identity documents at sign-up, how long your records stay on file after you close out, or what recourse you have when something looks off with a PayPal or Play+ transaction, the answers below lay out our policy position. If your question isn't here, live chat can get you to the right team without delay.

Access depends on your state's current law. We operate only in states where online casino and sportsbook activity is permitted. Check your local regulations before opening an account.

We retain records for the period required by law or regulation. After that window closes, you can request full deletion by emailing support, and we'll confirm in writing when it's done.

Start a live chat or email us with your account ID and the transaction in question. We'll acknowledge the dispute promptly and work through the evidence with you from there.

Your payment provider's own terms run alongside ours. Using PayPal, Venmo, or Play+ to fund your account means both sets of terms apply — we don't override your provider's policies.

We use session cookies to keep you logged in and maintain device continuity. You control non-essential cookies through your browser settings; essential ones are required to run your account.

Change your password immediately through account settings, then contact live chat. We'll lock the account, review the access log, and walk you through securing it again.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.